The University of Dundee, as with thousands of other institutions worldwide, is experiencing the global Microsoft outage. At Dundee, this is mostly affecting emails, according to the University’s IT Service:
For Outlook, emails cannot be sent or received. In some cases, Outlook itself cannot be opened, meaning existing emails cannot be read.
For Teams, ‘most of the core functionality,’ meaning calls, group chats, and channel messages are not impacted.
The Office 365 suite, including Word, Excel, and Sharepoint/OneDrive, appear to be working as normal.
Microsoft has said that there are positive signs their servers are being stabilised and ‘are not aware of any malicious activity that is causing this incident.’
The IT Service at the University refers those affected to login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant ‘Broad service disruption’, and then select ‘I am affected by this disruption’.
‘A reminder as well that the best way to get in touch with help4u currently is https://help4u.dundee.ac.uk/‘
DUSA’s Microsoft software are similarly affected.
The incident began on Thursday evening in UK time and is disrupting public services and businesses worldwide.
It is a signal that digital connectivity also comes with grave vulnerabilities if there is reliance without resilience.
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